Frequently Asked Questions

Find answers to common questions about our products and policies
  • Need a different size? Contact us within 7 days of confirmed delivery.

    Eligible garments must be shipped back to us at your cost. Must be unworn, unwashed, unaltered, and returned in their original condition, packaging and tags.

    Approved size exchanges starting at $12.00 processing fee to help cover handling and replacement shipping.

    Because most SGG gear is made to order, checking the size chart before checkout is always the best play.

    Full details are available in our Return and Exchange Policy.

    Straight Returns - We do NOT offer at this time.

    Can find our entire policy listed here

  • Most Salty Goon Gear garments are made to order.

    Please allow 3 to 5 business days for your gear to be completed before it ships.

    Standard shipping typically takes an additional 7 to 14 business days.

    Expedited shipping options may be available at checkout.

    Production and shipping times can change during heavy-volume stretches like Black Friday and the holiday season. Any temporary delays or updated turnaround times will be clearly posted before those rushes hit.

  • Corey is the proud owner, operator, lead artist, and designer behind Salty Goon Gear. Right now, every design and illustration is drawn by hand by him from start to finish.

    He has spent the last 13 years working as a lead apparel and merchandise artist for brands both big and small. The goal is to bring more artists into the SGG mix down the road, but for now, every piece comes straight from Corey’s hands, experience, and twisted hockey brain.

  • Once your order leaves the shop, we’ll send a tracking number straight to your email. You can use it to follow your package through our website.

    Got a question or your tracking acting weird? Hit us up at info@saltygoongear.com and we’ll help you out.

  • We use environmentally-friendly, water-based inks certified by OEKO-Tex®.

    These inks can produce significantly bolder and more vibrant colors, ensuring higher accuracy and quality of the print outcome.

    In addition, their outstanding resistance to chemicals in laundry detergent and scraping of garment hardware keeps the colors from fading after washing.

  • Treat it right and it will stay Top Shelf longer.

    Turn the garment inside out before washing.

    Wash cold with similar colors using a mild detergent.

    Do not use bleach.

    Hang drying is the safest option. If using a dryer, tumble dry on low heat.

    Do not dry on high heat.

    Do not iron directly over printed artwork.

    Do not dry clean unless the individual product page says it is safe.

    High heat can cause cotton garments to shrink and can wear down printed artwork faster.

    Specialty washed and heavyweight cotton garments may naturally change slightly over time as they are worn and washed.

  • Most orders arrive together, but some items may ship separately depending on what you ordered.

    SGG offers different garment types, specialty products, stickers, posters, jerseys, and heavyweight pieces.

    Occasionally, those items are completed at different locations.

    If your order ships in more than one package, you will receive tracking for each shipment.

    Do not panic if one piece arrives first. The rest of the squad is still on the road.

  • We stand behind our work.

    If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within 7 days of delivery.

    Email info@saltygoongear.com with your order number and a few clear photos of the issue. If the mistake is ours, we will work with you to make it right.

    Do not wash or wear the item before contacting us.